SKY Glass customers have been left frustrated as live channels have crashed on the system.
Subscribers have gone on to social media sites to report that none of the TV channels are working and users just get a blue screen.
Sky Glass is Sky’s first satellite-less TV service
In the past hour more than 270 complaints have been noted on Downdetector.
One customer wrote on Twitter: “My Sky Glass isn’t working none of the channels are loading I just get met with a blue screen.
“No internet issues as I have devices connected that are working fine. It’s been like this for over an hour now.”
The Sky Help Team on Twitter issued an apology and said they were aware of the problem.
It said: “We are aware of an issue currently with Sky Glass & Sky Stream and our support teams are already working to get this fixed as soon as they can.
“We apologise for any inconvenience this causes.”
Sky Glass was released back in 2021 as one of the first smart streaming TVs, and it has proved hugely popular with shoppers.
Our tech expert Sean Keach took a look at the smart TV in his Sky Glass review, finding it to be one of the “easiest ways to upgrade your home”.
In April, The Sun revealed the key settings you need to know about to keep your Sky bills down, including three that save energy.