Primark issues major online shopping update – and customers will love it

PRIMARK has issued a major online shopping update and customers will love it.

The high-street fashion chain is extending its click and collect trial to 32 more stores.

GettyPrimark originally launched its click and collect service in November 2022[/caption]

Primark first launched the service in 25 stores in the north of England and Wales in November 2022.

Customers who use click and collect are able to pick up their orders from a dedicated desk in any participating store.

They can then pay for any other items they have picked up in store at this desk.

The trial of the new service has brought “encouraging results”, according to the company’s interim results announcement.

As a result, the retailer has now decided to extend its click and collect trial to 32 stores which are broadly within London by late summer.

We’ve asked Primark which stores will take part in the extended trial.

But for now, the retailer won’t venture further out and offer customers home delivery.

There’s no fee to use the click and collect service but customers need to spend a minimum of £15 on their orders.

But for now, the trial only includes kids toys, clothing and nursery ranges.

That means you can’t order other ranges, like womenswear and homeware, and pick it up.

After browsing online and adding items to a virtual basket, shoppers can choose a day to collect their parcel.

Orders will be available for collection between two and seven days after the order has been placed.

All orders will be delivered to store in brown paper packaging, or cardboard boxes sealed with paper tape featuring the new Click and Collect branding.

The retailer said all of its packaging can be easily recycled at home

The following stores are taking part in the trial right now in:

Birkenhead, Grange Road, CH41 6EABlackburn, The Mall Blackburn, BB1 7JGBlackpool, Bank Hey Street, FY1 4RYBolton, Crompton Place Shopping, BL1 1EABroughton, Broughton Shopping Park, CH4 0DEBurnley, Charter Walk Shopping Centre, BB11 1BBBury, The Rock Shopping Centre, BL9 0NDCarlisle, English Street, CA3 8NXChester, Foregate Street, CH1 1HAHuddersfield, New Street, HD1 2TRLancaster, Marketgate Shopping Centre, LA1 1JFLiverpool, Church Street, L1 3AYLlandudno, Parc Llandudno Retail Park, LL30 1PXManchester, Market Street, M1 1WAManchester, The Trafford Centre, M17 8ASOldham, Market Place, OL1 3ABPreston, Fishergate Shopping Centre, PR1 8HJSheffield, Meadowhall, S9 1ERSheffield, The Moor, S1 4PASouthport, Chapel Street, PR8 1AEStockport, Chestergate, SK1 1NTWallasey, Cherry Tree Shopping Centre, CH44 5TLWarrington, Golden Square, WA1 1QBWigan, Standishgate, WN1 1UPWrexham, Regent Street, LL11 1RY

The Sun was given an exclusive first look at the new click and collect service when it first launched in Sheffield’s Primark.

The retailer has 400 stores globally and nearly 200 in the UK.

In recent months, Primark has also introduced self-service checkouts in some stores to help reduce queuing times.

It also rolled out a new website to let shoppers scout out what’s in store before heading to the shop.

It means customers can find out which stores are stocking their top picks so they know where to find them.

Last year it teamed up with bakery chain Greggs earlier to launch a clothing collection.

The two high street giants also collaborated on a new Greggs cafe inside Primark’s Birmingham Bullring store.

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