A FUMING shopper has told how his family had their Christmas dinner ruined when Sainsbury’s cancelled their Turkey delivery.
Jack Rice ordered the bird and a ham for their festive feast – but was instead just given eight ham sandwich slices.
ShutterstockA fuming shopper was given sandwich meat instead of a Christmas ham by Sainsbury’s[/caption]
ShutterstockHe has been left without a roast turkey crown[/caption]
He had placed the order on December 3 – for a medium turkey crown and a £10 Sainsbury’s Brunswick British ham joint.
Posting on Twitter on Christmas Eve, he wrote: “Sainsburys cancelling my turkey crown (pre ordered on 3rd Dec) on Xmas eve and also the ham joint but replacing it with 4 ham slices. Absolutely appalling.”
Mr Rice also posted a picture of his email receipt.
It read: “We’ve tried to pick the best substitutes for the unavailable items below.
“If you’re not happy with these substitutions, you can give them back to the driver and we’ll send you a refund.”
The 900g ham was replaced with two four-packs of Sainsbury’s Taste The Difference breaded Yorkshire cured cooked British ham slices, weighing 120g.
But for the 2kg turkey, Sainsbury’s said they were unable to find a suitable replacement.
Replying to his tweet, a Sainsbury’s spokesperson said: “Hey there Jack, really sorry about the issue with your order.
“Could I just get you to DM me via the link below with your full address, email and order number? I’ll look into this for you.
The Sun has contacted Sainsbury’s for comment.