A GRIEVING widower has told how his idiotic council mistakenly sent him a letter saying he was dead.
Stuart Dobson, 77, received the letter from South Norfolk Council just a month after his wife of 54 years, Ann, had died.
SWNSStuart Dobson received a letter from the council telling him he was dead[/caption]
It said the council was “sorry to hear” that he had died and explained how he could get a tax exemption.
Mr Dobson was forced to tell the council that he was still alive after the letter caused him “distress” while he was mourning the loss of his wife.
He told Local Democracy Reporting Service: “I have been up there to give them a letter, I’ve hand-delivered it to the council, telling them, ‘Do I look dead to you?’
“It’s an utter shambles, they’re asking me to fill in forms when they think I’m dead, it doesn’t make sense. I don’t need this at all.”
The letter read: “I am sorry to hear that the above person has passed away.
“I have applied a class F Council Tax exemption. This is based on the assumption that the deceased was the sole owner or tenant of the above property.
“Please find the overlead the guidance notes for this exemption.
“If the deceased was not the sole owner or tenant of the property, the class F exemption will not be applicable.
“The current owner(s) will be responsible for any Council Tax that may become due.”
In his response, Mr Dobson wrote: “I have today received an ill-informed letter from you telling me that I have passed away.
“It occurs to me that only the [council] would write to a deceased person and ask them to fill in a council tax form.
“One doubts their sanity and rational thinking when taking such an action.”
A council spokesman told the Local Democracy Service: “The council has apologised to Mr Dobson for the mistake made when updating our records following the death of Mrs Dobson, and we regret that our mistake has caused Mr Dobson upset at this difficult time.
“We have reviewed what happened and unfortunately this was a case of human error for which we are deeply sorry.”