A DRIVER was stunned to discover his Mercedes had travelled almost 100 miles while he was on holiday in Italy.
Brian Wilson left his black E-class at Gatwick Airport before jetting off on a eight-day break to Puglia with his wife.
Brian WilsonBrian Wilson’s Mercedes had an extra 97 miles on the clock when he returned from his holiday[/caption]
Brian WilsonHe left the car with a meet and greet service at Gatwick Airport and his vehicle was returned to him ‘caked in mud’[/caption]
He forked out £59.53 for Skylink’s meet and greet service, which he found on comparison site Compare Parking Deals.
But he couldn’t believe his eyes when he landed back in the UK to find there were an extra 97 miles on the clock.
The £15,000 car was also “caked in mud” on the outside, there were dirty boot prints on the inside, and three of the seats had been adjusted.
Brian, from near Bath, Somerset, said: “It had clearly been used as an airport taxi service.”
READ MORE ON MOTORS
The retiree flew to southern Italy on October 9 and returned home on October 17.
He had no idea that as he enjoyed delicious pasta in the autumn sun, his vehicle, which he had only bought second hand a month earlier, was making trips around Sussex.
When he left it at Gatwick, the car had 832.2 miles on the trip counter and had done 73,610 overall.
But when he collected it, the milometer said it had done a total of 73,707, with 929.1 on the clock.
Most read in The Sun
The exterior and interior of the car were also “filthy”.
Brian said: “The car was so dirty and the inner wheel arches were caked in mud.
“Marks were dragged over and deposited on the sill and the door.
“It was obvious there were two passengers in the car as the footwells were grubby and had boot marks.
“Plus, the front passenger’s side seat had been altered to suit someone who is larger than my wife.”
Have you had a similar experience with an airport parking firm? Email [email protected]
Brian, a keen croquet player, continued: “Where did they drive and for what purpose? There might be speeding or other claims during this time.
“My vehicle was used without valid insurance and clearly taken without permission.
“I want someone to explain where my car went and how it racked up 97 miles.
“My radio settings were also altered.”
Despite making repeated complaints, Brian heard nothing from Skylink until the firm was contacted by The Sun.
Thankfully, Compare Parking Deals offered him a refund.
A spokesperson said: “We are really sorry on behalf of the operator and as a customer goodwill gesture we have refunded the full amount paid to us.”
Skylink did not provide a comment, but someone from the customer service team later told Brian: “I would request you to please send us the mileage screenshot before and after collecting it from the representative as this will help us to investigate in your matter and come up with the conclusion as soon as possible.”
Sussex Police advised he contact Trading Standards, consider using review sites before booking, and provide polite feedback.
Brian WilsonThe exterior and interior were ‘filthy’[/caption]
Brian WilsonMuddy boot prints were found on in the footwells[/caption]
Brian WilsonBrian said it was obvious his car had been used to ferry airport passengers about[/caption]
Brian WilsonThere were 832.2 miles on the counter when he dropped the car off[/caption]
Brian WilsonBut it had done 929.1 when he got back[/caption]
Brian WilsonBrian booked the Skylink service through Compare Parking Deals[/caption]
Brian WilsonBrian said: It had clearly been used as an airport taxi service’[/caption] Read More