TICKETMASTER customers have reported technical issues today, as thousands try and get their hands on Eurovision tickets.
Customers flock to Ticketmaster to purchase tickets anything between Broadway, comedy shows, concerts, and sporting events.
EurovisionCustomers started complaining about issues with Ticketmaster on March 7, just before noon – when tickets were due to go on sale[/caption]
But with Eurovision coming to Liverpool next year, a huge number of Brits are trying to jump on the app after tickets went on sale today.
Is Ticketmaster down?
Customers started complaining about issues with Ticketmaster on March 7, just before noon – when tickets were due to go on sale.
Hundreds have reported having issues to DownDetector, with many being met with a ‘500 Internal Server Error’ before tickets officially went on sale.
Others have complained about long wait times, as Eurovision fans join queues which are more than 2,000 people long.
Some complaints were made with a plea for help from the company, with one customer posting on Twitter: “Considering the whole issue with Ticketmaster following Taylor Swift and other issues, why did Eurovision think it would be a good idea to use them?”
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How can I check if Ticketmaster is down?
Down Detector is typically the best way to look into issues with an app or website.
The site can take a few hours to update with complaints and in that case, users can go to Twitter to see if anyone else is having similar issues.
Another website, Service Provider, will reflect the number of issues they’ve received with the app, and comments are revealed at the bottom of the page.
How can I contact Ticketmaster?
Ticketmaster can be reached via phone or email through their website.
The site allows you to live chat with a customer support representative via a chat icon.
You will need to sign in to your account and under the order details of your ticket, you can click on the Live Chat button that will provide you access to a rep 24/7.
Alternative contact details are via phone and a representative can be reached at 1 (800) 653-8000.
Remember to have your order number ready to give to the customer service representative when you call.
Their customer support is open Monday through Sunday from 9am to 9pm ET.
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