TALKTALK is investigating a mysterious outage preventing people from accessing their emails.
Customers have reported problems sending and receiving emails as they start a new week.
AlamyCompany says it’s investigating[/caption]
A spike in reports was noticed on the Down Detector site at about 10.30am.
And by 11.45am the company admitted there was an issue.
“We’re aware that some webmail customers are experiencing issues sending and receiving emails,” TalkTalk said on Twitter.
“We’d like to assure you that we’re investigating the matter as a priority and apologise for the inconvenience caused.”
It’s not yet clear what has caused the problem.
But customers have been quick to vent their frustration on social media.
“me and my mum can’t even get into ours to even view our email it been timing out all day,” one user wrote on Twitter.
“I can’t log onto my email via webmail – I get error code 503,” another said.
More to follow…
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