GOOGLE is partially closing down one of its big projects launched only a few years ago.
Duplex on the Web was meant to make life easier, allowing users to make bookings for things like cinema tickets using their voice.
GoogleDuplex on the Web would fill out details for you[/caption]
Google Assistant would fill in the details for you based on the details you have stored on your Google Account and Chrome already, such as name and bank details.
But the tech giant is giving up on the idea just over three years after announcing it.
The feature will stop working this month.
“Duplex on the Web is deprecated, and will no longer be supported as of December, 2022,” Google’s own support page says.
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“Any automation features enabled by Duplex on the Web will no longer be supported after this date.”
Duplex on the Web came about as an extension to Google’s existing voice AI tech which allowed a robot voice to do phone bookings for you.
The voice used sounds eerily real to life so the person on the other end has no idea they’re not speaking to an actual person.
That bigger part of the Duplex project will continue.
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A Google spokesperson told TechCrunch: “As we continue to improve the Duplex experience, we’re responding to the feedback we’ve heard from users and developers about how to make it even better.
“By the end of this year, we’ll turn down Duplex on the Web and fully focus on making AI advancements to the Duplex voice technology that helps people most every day.”
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It’s not clear why Google has decided to give up on Duplex on the Web.
But as TechCrunch reports, the AI project may have been too resource-intensive to build out.
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