A COUPLE have revealed that their road trip was ruined by a problem with their EV meaning they had to be towed 37 miles.
Emily Ralph and her partner were driving through the rural United States when their rented Hyundai Ioniq Q5 ran out of charge.
A couple were left stranded after their EV ran out of charge during a road tripTikTok/@emilyralph30
It had to be towed 37 miles, adding eight hours onto their journeyTikTok/@emilyralph30
Emily took to TikTok to share their ordeal, which came down to an incorrect online listing.
She explained that the pair had tried to plan ahead but that one of the charging stations on their route was not working, despite being listed as active on the internet.
Despite using “four different apps“, they were unable to locate a working charging point along their route before the battery started to run down.
The couple were left isolated when the car sputtered to a halt before they could make it to another.
They were also unable to charge it from domestic sockets as there was no adapter plug in the rental car.
Instead, had to call a tow truck, which carried the lifeless SUV 37 miles to the nearest working charger.
Emily explained: “We planned according to where there were supposed to be working chargers.
“At the spot we stopped, the one that was said to be working wasn’t.
“We were troubleshooting with customer service for 90min before she said ‘Sorry, I guess it’s not going to work’.
“So much for being a ‘green’ traveller.”
All told, the recovery and charging process took an eight-hour chunk out of their trip before they were able to get back on the road.
Social media commenters were quick to sympathise with them.
One wrote: “As much as I would love to buy an EV at the moment, the charging infrastructure is not there yet.”
Another added: “Hybrid cars are better than electric cars.”
Emily agreed that a hybrid would be better for a long drive, as EVs require “much more planning”, but still felt an EV was a good option for driving around town.
It comes after a motors expert revealed why drivers hate EVs and advised viewers not to buy them.
Meanwhile, a Tesla owner claimed that electric cars are “overrated” and a waste of money.
They claimed multiple charging stations along their way were broken, despite being listed as active onlineTikTok/@emilyralph30