BT has warned customers of the six common types of scam calls fraudsters try.
Unannounced calls are nothing out of the ordinary these days but criminals are always looking for new ways to trick you.
BT reveals the classic signs scams try in calls
So what sort of calls should you look out for?
BT has published some advice aimed at businesses but it could well be used against everyday households as well.
The firm warns it will never call asking these types of questions.
Call to say they’ve found a problem with your computerCall asking for your PIN or online banking passwordCall asking you to send money using PayPal or money transfer websitesCall to say your broadband has been hackedCall to say your hub or IP address has been compromisedCall asking to take control of your computer unprompted
One classic tactic fraudsters use is creating urgency, so that you make an irrational decision under pressure.
Other signs include using general terms rather than actual brand names like BT – this is because the bad actor doesn’t actually know who your provider is.
Nevertheless, many will chance using the BT name given it has millions of customers.
If you ever have any doubt, the best thing to do is end the call and ring BT back via an official phone number from its official website.
TalkTalk recently issued similar advice to customers.
The company particularly highlights the use of remote control software such as TeamViewer.
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