“COWBOY” airport valets are said to have trashed a flash Range Rover when they took it on a 618-mile joyride, causing £3,000 worth of damage and getting three fines.
Martin Wilson, 52, trusted workers to park and watch over his beloved Range Rover Autobiography while he went on a family holiday to Dubai and Mauritius.
News Group Newspapers LtdMartin Wilson says around £3,000 worth of damage was caused to his Range Rover[/caption]
News Group Newspapers LtdTwo wheels were left scuffed, Martin claims[/caption]
News Group Newspapers LtdThe car clocked up 618 extra miles while Martin was on holiday and three ULEZ fines[/caption]
He claims the motor was given back with an extra 618 miles on the clock, an empty tank and a dirty interior with the front console covered in cigarette ash.
The dad-of-two has received three £80 London Ultra Low Emission Zone fines in the post.
Martin told The Sun: “I trusted these people to park my car and look after it, but instead they have driven it all over the place and racked up three emissions fines.
“The car’s computer shows the mileage, I can’t believe how they’ve managed to drive 618 miles while I was away.
“They must have driven to Scotland or something?!
“I’m getting fines through the post with pictures of my car being driven through London late at night.
“It was fully cleaned before we went on holiday, it was spotless and it has come back a mess.
“It is astonishing and I’m absolutely disgusted.
“What do they think they are doing?”
Property developer Martin paid £77 to Terminal Universal Ltd for the meet and greet service at Heathrow Airport on November 23.
He booked the firm through website Ezybook, who have now dropped the parking business from their website.
The dad claims valets also damaged the bumper of his red 4×4 and scuffed two of his wheels.
And he says a £700 Canada Goose jacket has gone missing from the boot.
Martin reckons repairs to the car and replacing the coat will cost him £4,000.
Parking firm Terminal Universal Ltd refused to comment but are understood to be in talks with Martin over his complaint.
Martin added: “The whole experience has been a shambles.
“It will cost thousands to fix the car and replace my son’s coat, and yet Terminal Universal Ltd are refusing to accept responsibility.
“They need to pay up, admit what they’ve done and apologise.”
An Ezybook spokesman said: “Ezybook do not take responsibility for this complaint as we are only the booking agent.
“We have stopped working with Terminal Universal Ltd because they have not provided a good service to the customers.
“We hope they can resolve this issue with the customer.
Terminal Universal Ltd refused to comment.
News Group Newspapers LtdMartin says says a £700 Canada Goose jacket has gone missing from the boot[/caption]
News Group Newspapers LtdMartin says when he returned the car was left with an empty tank of fuel[/caption] Read More