CUSTOMERS have been left fuming after claiming that fuel from a major supermarket is “contaminated” and “causing cars to break down”.
Disgruntled shoppers at the Morrisons’ petrol station in Bristol have reported motor issues after filling up with what they believe to be problems with the fuel.
MorrisonsCustomers are having problems with fuel at one Morrisons[/caption]
Several drivers have shared their experiences of vehicle troubles after visiting the Hartcliffe petrol station on February 18.
Morrisons has not confirmed if the fuel was contaminated, but it is looking into “reports of a handful of vehicles breaking down”.
The supermarket closed its petrol tank at midday last Sunday following customer concerns and it remains shut while investigations continue.
Taking their frustrations to social media, one user who was affected, said: “I had three quarters of a tank so I thought I would top it up.
“I managed to get home but the car started to lose engine power when I went back to my car after getting home it wouldn’t start, it’s now at the garage being sorted.
“RAC guy told me he thought it was contaminated fuel.”
I now have a two tonne ornament on my driveway
Motorist Martin Porter-Lasenby
Another customer affected by the issue named Kirsten said her motor broke down.
She told Bristol Live: “We drove off without knowing anything was wrong, to then break down on Hartcliffe roundabout along with five other cars that had broken down at the same place for the same reason.
“I was advised that I would need to get my tank drained and pay for it upfront myself then complete a claims form for reimbursement from Morrisons.
“I went back to the main store and asked for the form to which they gave me an insurance number on a scrap bit of paper.
“When we broke down, myself and my partner had to push our car to safety with our one year old child in the back. We have had to leave the car until recovery could collect it.”
Meanwhile, Martin Porter-Lasenby said it caused huge inconvenience and he is worried it will cost him a “small fortune” to repair.
He added: “This is a huge inconvenience as I now have a car off the road and the possibility of losing the car altogether as I have been informed that it may have caused serious damage which will cost a small fortune to repair.
“I broke down as I was driving home just a couple of miles away in Highridge and had to get somebody to tow me to the house.”
Another user shared their annoyance after wasting £50 worth of petrol.
They commented: “I now have a two tonne ornament on my driveway, I had to get towed home, thought I did something wrong.”
A Morrisons spokesperson told The Sun: “The petrol tank at our Hartcliffe filling station was closed at midday on Sunday, February 18, following reports of a handful of vehicles breaking down.
“While we are currently investigating, any customers who experienced any issues should contact the store directly.
“The petrol tank currently remains closed but customers wishing to purchase diesel and super unleaded are able to still do so.”